Contact Us

We're here to help with any questions or issues you may have

Email Support

Get help via email

For general inquiries, account issues, or technical support:

info@carcred.co.uk

We typically respond within 24 hours

Help Center

Find answers quickly

Check our FAQ page for answers to common questions about vehicle checks, credits, and reports.

Visit FAQ

What We Can Help With

•Questions about vehicle history reports and HPI checks
•Account and credit management issues
•Technical problems or errors with the service
•Billing and payment inquiries
•Understanding your vehicle report data
•Partnership and business inquiries

Business Hours

Our support team is available Monday to Friday, 9:00 AM to 6:00 PM GMT. While our automated vehicle checking service is available 24/7, support responses may be delayed outside business hours.