Privacy Policy

Last updated: 10/13/2025

1. Introduction

CarCred ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle history checking service.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including your email address, name, and payment information when you create an account or purchase credits.

Vehicle Search Data

We collect vehicle registration numbers you search for and the resulting reports. This data is stored to provide you with access to your search history.

Usage Information

We automatically collect information about your device, browser type, IP address, and how you interact with our service.

3. How We Use Your Information

  • To provide and maintain our vehicle checking service
  • To process your payments and manage your credits
  • To send you service-related communications and updates
  • To improve our service and develop new features
  • To detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who help us operate our business (e.g., payment processors)
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict certain processing of your data

7. Cookies

We use cookies and similar tracking technologies to improve your experience, analyze usage, and maintain your session. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@carcred.co.uk